Schrodinger2021-2配体准备报错

Jamie_W

荣耀电脑、Win11的系统，刚装上Schrodinger2021-2，蛋白准备没问题，然后自己在Schrodinger中画配体化学式进行处理，出现以下报错信息和详细信息如下图：
Process exited with non-zero exit code: 1
Command: {"E:\Schrodinger\ligprep.exe", "-inp", "ligprep_1.inp", "-HOST", "localhost:1", "-NJOBS", "1", "-PROJ", "C:\Users\w'jing'min\AppData\Local\Schrodinger\tmp\Tmp_22Feb2024_1801_44119", "-DISP", "append", "-VIEWNAME", "ligprep_gui.LigPrepPanel", "-TMPLAUNCHDIR"}
Output: ERROR: backend launch failed.
QWaitCondition: Destroyed while threads are still waiting
希望有知道的老师们帮忙提供解决方法，多谢！

Zaiyuni1125

你好，请问问题解决了吗？